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We're always here to help. If you have any questions, please contact customer support at any time. The most efficient way to get in touch is via the live chat button, the icon appears on every screen. Just click on this and the chat window will open, and someone will be with you right away.
Or you can send us an Email
We’ll respond shortly.
We're open 24/7, 365 days of the year so please, don't hesitate if there's anything you need.
Here are a few frequently asked questions (FAQs) that may help you find what you’re looking for:
How to play?
To play any of our more than 170 casino games, just click on the menu on the left side of the screen, or open the 'burger' menu on your phone or tablet, to see the different game categories.
One the game list is displayed, just click on 'Demo Now' on any game you'd like to sample - you'll be given $3,000 to start with in play money to take the game for a proper try-out. Please note that your play money balance cannot be transferred from one game to another, once you close a particular game you'll have to start again. Also, any game that includes a progressive jackpot is not available in demo mode.
If you want to play in tournaments, or redeem a coupon, or purchase credits for real money play, you'll need to open an account.
How to open an account?
Click the 'Sign-Up' button in the top right hand corner of the screen. Select the country where you live, click 'Next' and follow the instructions on the three following screens. You'll need to input your name, date of birth and mailing address as well as a legitimate Email address which you will need to check after the registration is completed in order to validate your account. One that's all done your account is registered and you're all set to go!
How to redeem a no deposit coupon code?
For coupons that do not require a deposit, log into your Liberty Slots account. The cashier buttons will now be displayed at the top of the screen. Select the 'Deposit' button which will open the cashier.
Choose the 'Redeem a Coupon Code' option,
Enter, or paste your coupon code and click 'GO'. If your code is valid, your bonus will be added to your account immediately.
For free spin offers, once you have successfully redeemed your coupon, you will be prompted to play the spins immediately and will be linked to the game associated with the offer. The free games will begin automatically.
For any promotion that requires a purchase, log into your account, click the 'Deposit' button, choose your preferred deposit method and amount, then you will be able to either select your bonus from the options displayed using the radio buttons, enter a coupon code or decide not to add a bonus at all.
For more information about casino bonuses at Liberty Slots, please refer to the bonus terms.
How to deposit funds?
Log into your Liberty Slots account, (See Start Here), then once you're logged in, the cashier buttons will be available to you at the top of the screen. Choose the 'Deposit' button, this will open the cashier. Choose your deposit method (See Banking), the amount you want to spend, then select a bonus or enter a coupon code, if applicable. Your account will be funded and you're ready to play.
How to cash out my winnings?
Click on the 'Withdraw' button, this will open the cashier. Choose the method by which you'd like to receive your funds (See Banking) and the amount you wish to withdraw. Your request will be processed and sent.
In order for your withdrawal to be processed, you must firstly verify your account details.
Prior to your first withdrawal at the casino, we may request security documentation to verify the authenticity of the credit card information and the player account. This is needed to maintain the utmost standards of security and player protection.
We reserve the right to delay and/or stop the processing of any withdrawal request until any outstanding deposit transactions have been cleared by the processor used.
Players who deposit with credit card can withdraw by any method listed in the cashier. Players who do not deposit by credit card may withdraw with the method they used to deposit. Please be aware that before the first withdrawal there needs to be at least one deposit with the chosen withdrawal method. This is to verify your account information.
What are your Blackjack rules?
Please see our Blackjack guide here
Is Liberty Slots associated with an affiliate program?
Yes, you can access our affiliate partner program here
If you have any questions that haven't been covered here, please don't hesitate to open a chat session, or Email us
